What We Collect and Why It Matters
When you create an account, we collect your name, email address, phone number, and the payment details associated with your bKash, Nagad, or Rocket wallet. This information is used strictly to verify your identity, process deposits and withdrawals, and prevent unauthorised access. We also log device
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and browser data — such as your IP address and session timestamps — to detect unusual login attempts and keep your account safe. If you contact our support team, we store that conversation so we can follow up accurately. We do not sell your personal data
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to third parties, and we do not share your payment details beyond what is required to complete a transaction. Data linked to your payment wallet is handled according to the applicable wallet provider's own security standards. Any data you supply is retained only as long as
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your account is active or as required under applicable law. You can request a copy of your data or ask us to delete it at any time through the contact method listed on this page. Access to our platform and the processing of your data is
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subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.